Refund Policy

All wallet credit purchases on WOS Tracker are final and non-refundable.

WOS Tracker operates on a prepaid wallet model. When you purchase credits, funds are immediately applied to your wallet balance. Credits are used to maintain access to platform features on a monthly basis, or earned through community contributions. Neither purchased nor earned credits have cash value, and neither can be withdrawn or refunded.

We set this policy because:

• credit amounts are small (starting at $4.00),
• credits are applied to your wallet immediately upon purchase,
• the platform provides instant access to features upon credit load,
• and there are no subscriptions — you control your balance and when to top up.

Your wallet balance is retained indefinitely on your account. If you stop topping up, your account will transition to the "Locked" tier when your balance runs out, and you can return at any time. Credits do not expire while your account is active.

If you choose to delete your account, any remaining wallet balance is forfeited. We recommend spending your remaining credits before deleting your account.

If you were charged but credits were not delivered to your wallet due to a confirmed error on our end, we will make you whole by crediting your wallet or coordinating with our payment processor. To report a suspected delivery error, contact us at wostracker.com@gmail.com with your registered email address and the approximate date and amount of the transaction.

Initiating a chargeback with your bank or card issuer without first contacting us will result in immediate suspension of your account and forfeiture of any remaining wallet balance. If you have a concern about a charge, please contact us first — we respond promptly and can usually resolve issues faster than a dispute process.

Dalegria, LLC — WOS Tracker
wostracker.com
wostracker.com@gmail.com